DocsChannels & OTAs

Agoda Channel Manager Connection Guide

1 min read

Before you start
You need a direct Agoda contract for the property (YCS access) and your property setup finished in Agoda (content, photos, rooms, rates).

  1. Enable Channex in Agoda (YCS)
    For existing Agoda partners:
    Go to YCS → Settings → Property Settings
    Click Optional Settings
    Enable channel manager mode (tick the box)
    Select Channex from the drop-down
    Click Save

Note: If you don’t see Channex or the connection doesn’t work, contact Agoda support via the Extranet messaging and ask them to connect your property to Channex.

  1. Add Agoda channel in Mangobeds
    Go to Apps → Channel Manager
    Click Create to start a new connection
    Select Agoda as the channel
    Fill in the fields:
    Title: internal name for this connection
    Group: select the correct group
    Property: select the property you’re connecting
    Hotel ID: your Agoda Hotel ID
    Click Test Connection
    If Test Connection fails, double check the Hotel ID and confirm Agoda has Channex enabled for your property in YCS.
  2. Map rooms and rates
    Open the Mapping tab after a successful test
    Map Agoda room types and rate plans to the right Mangobeds accommodations and rate plans
    Agoda mapping is multi-occupancy. If you don’t use multi-occupancy pricing, map the same Mangobeds rate to all occupancies.
    Make sure nothing is left unmapped, then click Save.
  3. Activate the connection
    Go to Actions on the channel and click Activate

That’s it. Rates, availability, restrictions, and reservations will now sync for Agoda.


Before you connect any channel

Currency, rates and restrictions are set once for every channel, not per OTA, and it is worth getting them right before you connect. Read the channel manager guide for that setup and for every other channel Mangobeds connects to.