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Airbnb Channel Manager Connection Guide

3 min read

Login to the Airbnb Account

You must connect with the Airbnb account that owns the listings, not a co-host account. Airbnb only exposes listings to channel managers through the owner account, so if you sign in as a co-host the connection completes but no listings appear to map (Count: 0). If you manage the property as a co-host, ask the listing owner to do the connection, or have them sign you in with the owner credentials.

To connect Airbnb it works with an Oauth model, this means you need to have login access to the owner account to be able to connect it to Channex.

Make sure you are logged in to the correct Airbnb account (the owner of the listings) before you try to connect.

Create Airbnb Channel in Mangobeds

  1. Open Apps → pick Channel Manager.
  2. Click Get Started. (You need to have a timezone selected in the property settings)
  3. Click on the “Create” button to start a new connection
  4. Select the channel “Airbnb”
  5. Once you have filled in all required fields the “Connect to Airbnb” button will become active.
    • Min Stay Type: Select “Arrival”
    • Booking Total Type: “Payout Amount”
    • Host ID: This will be empty, once connection is active it will show the Host ID here.
  6. If there is already another channel manager or PMS connected to Airbnb the connection will not complete. You should disconnect any connection before trying to connect. Go to Airbnb Account settings > Privacy > Connected services > Remove access
  7. After you press “Connect to Airbnb” button you will be taken to Airbnb page to confirm the connection. You should check if it is the correct account and accept. You will then be redirected back and we will show the connected text instead of the button. If the connection does not appear please click refresh.
  8. Map the rooms and rates.
    • If you have different prices depending on how many people are staying then you should map your lowest occupancy rate plan like the 1 person rate. In the Listing > Price settings > Price per extra guest you can set how much extra to charge per person.
    • If you only have a price for a whole apartment for example, you can map it to the highest rate.
    • If you are mapping a Mangobeds accommodation that has multiple units to one listing, you need to change listing type from Hosue to something else, if its house a single booking will block the calendar. You need to select another type then you can sell the listing many times.
    • If you want to set a booking cut-off for Airbnb (block bookings within X days of arrival), Airbnb requires this to be set per listing. Go to Channel Manager > Channels > Airbnb > Actions > Edit > Listing > Select the listing > Availability settings > Min time advance (hours). Note this field is in hours, not days, so 48 = 2 days, 72 = 3 days. The cut-off setting in the channel manager app does not propagate to Airbnb.
    • You can also confirgure long stay discounts in the Listing > Price settings
    • Once mapping is completed please save the channel by pressing the save button at the bottom
  9. Activate the Connection. To activate please click on “Actions” button on the channel and select “Activate”
  10. Optional: Schedule a Full Sync. Click on the options of the channel and select Full Sync

That’s it—rates, availability, and reservations are now synced in real time.

Note: There is a minimum price on Airbnb of $10 per night

Troubleshooting: nothing happens when clicking “Connect to Airbnb”

When you click Connect to Airbnb, a new tab or window should open on Airbnb so you can confirm the connection. If nothing pops up, your browser is most likely blocking the redirect — usually a popup blocker, a browser extension, or a cache issue.

Try these in order:

  1. Allow popups for Mangobeds in your browser (and pause any ad blocker or privacy extension), then click Connect to Airbnb again.
  2. Open Mangobeds in an incognito/private window, sign in, go to Channel Manager → Create Airbnb, and click Connect to Airbnb from there.
  3. Try a different browser (for example switch from Chrome to Firefox or Safari) and repeat the steps.

If it still doesn’t open, contact us at support@mangobeds.com.

Before you connect any channel

Currency, rates and restrictions are set once for every channel, not per OTA, and it is worth getting them right before you connect. Read the channel manager guide for that setup and for every other channel Mangobeds connects to.