Docs›Channels & OTAs

Check24 Channel Manager Connection Guide

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Before you start

  • You need a direct contract with Check24 for the property.
  • In the Check24 Extranet, complete the property setup: details, policies, and images.
  • Once the property is ready, ask Check24 support (via Extranet messaging) to enable the connection to Channex (or enable it yourself if your Extranet has that option).

Create the Check24 channel in Mangobeds

  1. Go to Channels → click Create
  2. Select Check24
  3. Fill in:
    • Title: any name for this connection
    • Group: the correct group for the property
    • Hotel ID: the Check24 Hotel ID
  4. Click Test Connection
    • If it fails, double check the Hotel ID
    • If it still fails, ask Check24 support to confirm access is enabled for that hotel

Mapping

  1. Open the Mapping tab (only after Test Connection succeeds)
  2. Map:
    • Room Types (Mangobeds → Check24)
    • Rate Plans (Mangobeds → Check24)
  3. Make sure nothing is left unmapped
  4. Save the channel
  5. Activate the channel

Important note about occupancy

  • Check24 mapping is always multi-occupancy.
  • If you don’t use multi-occupancy pricing, you can map the same rate plan to all occupancies (so prices stay consistent).

Before you connect any channel

Currency, rates and restrictions are set once for every channel, not per OTA, and it is worth getting them right before you connect. Read the channel manager guide for that setup and for every other channel Mangobeds connects to.