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Google Hotel Search Channel Manager Connection Guide

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Google Hotel Search shows your property for free in Google’s hotel search results (Google Maps, Google Search). When a traveller searches for accommodation in your area, your property appears with live rates and availability. Clicking the listing takes them to your booking page.

Before you start — Content requirements

Google has no extranet, so all property details must be set properly. Failure to complete your property content means guests will be unlikely to book since the Google page will look unfinished.

Go to the Apps > Channel Manager > Content tab and make sure all the content is filled in properly.

Property settings

  • Country
  • Address
  • Phone number
  • Website URL (must be HTTPS)
  • Latitude & longitude (map location is set)
  • Timezone
  • Currency

Important — Address and phone matching: Google matches properties by looking at the address, phone number, and property name. Search for your property on Google and enter exactly the same address. If the address or phone number is different, Google may fail to match your property and it will not go live.

Property content

Go to your property Content section and fill in:

  • At least one property description
  • At least one photo
  • Logo (optional)

Hotel policy

Click Create under Hotel Policy. Fill in general information like parking, wifi, pet policy, etc.

Cancellation policy

Create at least one cancellation policy for the property. Once created, edit your rate plans to use the correct policy.

1. Create the Google Hotel Search channel in Mangobeds

  1. Go to Apps > Channel Manager
  2. Click Create to start a new connection
  3. Select Google Hotel Search as the channel

2. Map rooms and rates

  1. Open the Mapping tab
  2. Select the rooms and rates you want Google to display using the checkboxes
  3. Click Save

You can change the mapping at any time if your setup changes.

For small properties and vacation rentals

  • Google only allows 1 accommodation room type per property
  • If you have multiple accommodations in the same building, create a separate Google channel for each accommodation
  • If you have multiple property locations under one Mangobeds property, you need to split them into separate properties so each has its own unique address
  • Additionally you need to set the bathrooms count, bedrooms count, and beds count in channel settings
  • You need to have at least 8 photos in the content tab

3. Activate and wait

  1. Go to Actions on the channel and click Activate
  2. Wait for Google to pick up the property:
    • Hotels: at least 1 week
    • Vacation Rentals: at least 4 weeks
  3. If it still doesn’t show, contact us at support@mangobeds.com

FAQ

Is this the Google Free Links?
Yes. Adding properties automatically adds them to the free links section.

Where will my vacation rental show?
If someone searches for vacation rentals in your area, your property will appear as a pin on the Google map.

How long until my property appears?
Hotels: ~1 week. Vacation Rentals: ~4 weeks. Google checks for new properties weekly.

Can I choose which rooms and rates appear?
Yes. Use the checkboxes in the Mapping tab. You can update these at any time.

How do I remove a property from Google?
Delete the channel in the Channel Manager.

Before you connect any channel

Currency, rates and restrictions are set once for every channel, not per OTA, and it is worth getting them right before you connect. Read the channel manager guide for that setup and for every other channel Mangobeds connects to.