DocsChannels & OTAs

VRBO Channel Manager Connection Guide

1 min read

Current limitations

Supported currencies: USD, CAD, EUR, AUD, NZD, JPY, SGD, BRL, MXN, GBP

Important checks before connecting

  • Make sure the VRBO account is not API-connected to previous software
  • If it was connected to another PMS:
    • Contact VRBO support and ask them to convert the account back to a normal account
    • Payments must be by VRBO
  • Remove all iCal connections
    iCal will overwrite data sent by the Channel Manager

How to connect VRBO

1. Create the VRBO channel

  • Apps → Channel Manager → Create
  • Select VRBO
  • Fill in:
    • Title (internal name)
    • Group.
    • Affected Property.
    • Username (VRBO login)
    • Password

2. Authenticate

  1. Enter username + password
  2. Click Authenticate (not Test Connection yet)
  3. If prompted, enter the 2FA SMS code
  4. Click Test Connection

If successful, listings will appear for mapping.

3. Mapping & activation

  • Map rooms and rates
  • Save mapping
  • Activate the channel

Before you connect any channel

Currency, rates and restrictions are set once for every channel, not per OTA, and it is worth getting them right before you connect. Read the channel manager guide for that setup and for every other channel Mangobeds connects to.