Managing Bookings in Mangobeds

Keeping bookings tidy shouldn’t feel like rocket science. Mangobeds lets you edit, extend, and cancel stays in seconds, no spreadsheets, no stress.

1. Get into the booking

Go to the bookings section and then open a booking from the calendar, the list, or just smash the search bar.
Need to create a new one? Check the guide here.

2. Update or split the stay

Units Booked is your playground:

• Change start/end dates right there.
• Add a new unit by hitting Add Unit and set new dates, done.
• Need to change the unit? just select a new one on the unit name. If the booking’s current price differs from the new unit’s rate, Mangobeds asks whether you want to keep the current price or update to the new unit’s rate, so moving a guest to another room never changes the price unless you want it to.
• Different prices? Type a new price per night for any period (discounted week, premium weekend, whatever you need).
  Tip: A new unit always starts with the default base price.

3. Apply seasonal rates & long-stay discounts

When a booking is made by a guest, these are applied automatically. However, in the units booked section, you can manually apply seasonal rates and long stay discounts to the selected units and dates.

Just click Apply Rates & Discounts.

Pick the units you want, then click the button.

Warning, Each click overwrites whatever numbers you had.

This is useful when extending bookings. You add the new checkout date and then apply the long stay discounts.

4. Save and email the guest the updated booking

When you are done, click Update. A confirmation window shows a summary of your changes. Check it and click Confirm update.

In that same window there is a checkbox called Send email to guest about changes. Tick it before confirming and Mangobeds emails the guest their updated booking for you. Use it whenever you extend a stay, shorten it, move a guest to another room or add extras, so you never have to write and send an updated booking confirmation by hand.

• What the guest receives: an email with the subject “Your booking at [your property] has been updated”. It lists only what changed (check-in, check-out, room, extras or total price), with the old value crossed out next to the new one.
• Where you can see it: the email is saved in the booking’s Communications tab, so you and your team can check it went out, and retry it from there if it failed.
• It is your choice every time: the checkbox starts unticked on every edit, so the guest is only emailed when you decide to.
• When no email is sent: if the main guest has no email address, or the edit changed nothing the guest can see (for example only internal notes).

5. Cancel if you must

Scroll to the bottom, hit Cancel Booking, confirm, breathe. Vacancies show up instantly.

6. Edit guest details

Jump to the Guests tab to fix names, passport data, or any custom fields you collect for legal stuff (full how-to here).

7. Handle the money

Inside the Payments tab you can:

• Charge saved cards.
• Send a payment link.
• Log cash/bank transfers.
• Issue refunds.

Dive deeper: Managing Payments & Money.

8. Keep the convo flowing

Communications tab shows every email sent and lets you send a fresh one on the spot if needed.

9. Track who did what

Activity tab lists every change, dates, prices, cancellations, the whole history with user stamps.

Wrap-up

Whether you’re swapping rooms, extending a month, or just fixing a typo, Mangobeds keeps the admin quick and clear. Jump in, make the change, click Update, tick the email box if the guest should know, and get back to hosting happy guests.