Docs›Guests & communication
HubSpot Connection Guide with Mangobeds
7 min read
The HubSpot integration shows your HubSpot deal pipeline inside Mangobeds, next to your bookings, and lets you move a deal along it or close it from there. HubSpot stays the one place your deals live.
Why connect HubSpot rather than use the built-in board
If your team already lives in HubSpot, your reporting, your sequences and your dashboards are there. Running the pipeline in a second tool would mean rebuilding all of it and checking two places every morning.
Connecting HubSpot leaves your pipeline exactly where it is. Mangobeds reads it live, so you can answer “who is still deciding?” on the same screen as the calendar, and act on the answer without switching tabs. The HubSpot free tier covers contacts and deals, so this costs nothing to try.
What the HubSpot integration does
- Your deals appear in Mangobeds under Apps > CRM, with the stage each one is on, the contact behind it, and counts of what is open, won and lost.
- Your own stages, in your own words. A seven-stage pipeline shows as seven stages, not flattened into someone else’s four.
- You choose which pipeline, and which of its stages. Keep early leads in HubSpot and bring only the ones ready to book into Mangobeds.
- You can move a deal to another stage from Mangobeds, and it moves in HubSpot too, for everyone looking at that pipeline.
- You can close a deal as won or lost, and Mangobeds uses your pipeline’s own closed stages rather than guessing at a stage name.
- Or close it and create the booking in one step. The booking form opens with the contact’s name, email and phone already filled in, and the deal is marked won when the booking is made.
- HubSpot stays the source of truth. Mangobeds keeps no copy of your deals, so there is nothing that can drift out of step.
What it does not do
- It does not import anything. Mangobeds is a live window on one HubSpot pipeline. No deal or contact is copied into Mangobeds when you connect.
- Only deals show. A HubSpot contact with no deal does not appear in Mangobeds, and companies are not used.
- One contact per deal. Each row shows the deal name, the email of the first contact on the deal, and the stage. Amounts and dates stay in HubSpot.
- A contact becomes a guest only when they book. Close the deal and create the booking, and that person is added to your guests in Mangobeds. Until then they live only in HubSpot.
- One pipeline per property. Each property connects on its own, so two properties can show two different pipelines, or the same one.
Step by step: connect HubSpot to Mangobeds
- In Mangobeds, open your property and go to Apps > CRM.
- Pick HubSpot, tick that you have read this guide, then click Connect HubSpot. A HubSpot window opens.
- Sign in to HubSpot if you are not already, and choose which account to connect.
- Review what Mangobeds is asking for and click Connect app.
- The window closes on its own and your deals are on the screen. Mangobeds starts with the first pipeline in your account and all of its stages.
There is no token to create and no private app to set up. You approve Mangobeds once, from your own HubSpot account, and you can revoke it there whenever you want.
Choose the pipeline and the stages Mangobeds shows
- In Apps > CRM, click Settings.
- Under Pipeline, pick the HubSpot pipeline you want to see.
- Under Show deals in these stages, untick any stage you want to keep in HubSpot only.
- Click Save. The list, the stage filter and the open, won and lost counts now cover only what you chose.
Nothing is deleted or moved in HubSpot when you untick a stage. Its deals just stay out of Mangobeds, and you can tick it again at any time. If you leave every stage ticked, a stage you add in HubSpot later shows up on its own.
Tip: bring only the leads ready to book. Give them their own stage in HubSpot (for example “Ready to book” and the stages after it), or their own pipeline, and tick only that in Mangobeds. Your team keeps qualifying early leads in HubSpot, and your front desk sees only the people who are about to book.
If you move a deal in Mangobeds to a stage you have unticked, it moves in HubSpot as usual and drops off your list.
The warnings HubSpot shows you, and why they are normal
Somewhere around step 4 of connecting, HubSpot will tell you twice that it does not know who we are. Both screens are expected, and stopping there is the most common reason a connection never finishes.
- “You’re connecting an unverified app”, in a red box above the list of permissions. It means HubSpot has not reviewed our listing yet, not that anything is wrong with the app.
- “This app could put your data at risk”, in a pop-up that asks you to type I accept the risk before the Connect button works. HubSpot shows this for every app that is not yet published in its marketplace.
The pop-up also lists our redirect domain, www.mangobeds.com. That is worth a glance: it is how you confirm you are approving us and not something wearing our name. Once our marketplace listing is published, both screens disappear.
What Mangobeds does not touch in your account
Mangobeds reads your deals, your contacts and your pipeline definitions. The only thing it ever writes is the stage of a deal you moved yourself. It never creates a deal, edits a deal’s name or amount, deletes anything, or touches a contact. That is why editing and deleting a deal are not offered on the CRM screen when HubSpot is connected: those fields belong to HubSpot, and your team edits them there.
Frequently asked questions
Do I need a paid HubSpot plan?
No. Contacts, deals and pipelines are available on the free tier, which is everything this integration reads.
Which of my pipelines does it show?
The one you choose in the CRM app’s Settings. Right after connecting it is the first pipeline in your account. To switch, pick another pipeline there and save. There is no need to disconnect.
Can I bring in only some of my leads?
Yes, by pipeline and by stage. Put the leads you want in Mangobeds in their own stage or pipeline in HubSpot, then choose it in Settings as shown above. A filter by HubSpot list or by contact is not available.
Can I import my HubSpot contacts into Mangobeds?
No. The integration shows your HubSpot deals live rather than copying them. A contact is added to your guests in Mangobeds when you create a booking from their deal.
If I change a deal in HubSpot, does Mangobeds know?
Yes. Mangobeds reads your pipeline from HubSpot each time you open the screen rather than storing its own version, so what you see is what HubSpot has.
Why does Mangobeds ask me to reconnect HubSpot?
The connection ends if someone removes the app from your HubSpot account or deletes the pipeline it was showing. The CRM screen then shows a Reconnect HubSpot button. Click it and approve again. If you reconnect the same HubSpot account and your pipeline still exists, your pipeline and stage choice are kept. Nothing in HubSpot is lost in between.
Does a booking I create show up on the deal in HubSpot?
The deal is marked won, and the booking lives in Mangobeds. There is no link to the booking on the HubSpot deal itself, because putting one there would mean creating a custom property in your account, which we would rather not do uninvited.
Can I use HubSpot and the Mangobeds board at the same time?
No, and that is on purpose. One system owns your deals. Two copies of the same pipeline is how a stage gets moved in one place, missed in the other, and a lead gets chased twice.
What happens if I disconnect?
The pipeline stops appearing in Mangobeds. Nothing changes in HubSpot: every deal, contact and stage is still there, because it lives in your account and belongs to you. You can connect again whenever you like.
HubSpot is one of the three places the Mangobeds CRM app can keep your pipeline. See the overview of lead management in Mangobeds to compare the options, the Pipedrive connection guide if that is where your team works, or managing your sales pipeline in Mangobeds if you would rather not run a second tool at all.